Refund policy
Returns & Refund Policy
ICONIC. by Female Dream Club
Made-to-Order Products
Every ICONIC. item is made to order just for you.
Because our products are produced specifically for each order, we do not accept returns or exchanges for change of mind, incorrect sizing, or personal preference.
Please review product descriptions, sizing information, and size guides carefully before placing your order.
Damaged, Defective or Incorrect Items
We want you to love what you ordered. If something arrives damaged, defective, misprinted, or incorrect, we'll work to make it right.
Please inspect your order upon delivery and contact us within 7 days of delivery at iconic@femaledreamclub.com.
Include:
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Your order number
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A brief description of the issue
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Clear photographs showing the problem
Once we've reviewed your request, we'll arrange an appropriate resolution, which may include a replacement or refund.
The seven-day reporting request does not limit your rights under applicable consumer protection laws.
Return Instructions
Please do not send any items back without contacting us first.
If a return is required, we will provide instructions and the appropriate return address.
Return instructions and destinations may vary depending on the item. Not all issues require the original product to be returned.
Refunds
If a refund is approved, it will be issued to your original payment method.
Please allow time for your bank or payment provider to process the refund after it has been issued.
Contact Us
For questions regarding your order, please contact:
ICONIC. by Female Dream Club